I was a bit disappointed with the cut and color i received. I wanted to get my roots done dark to match what had grown out, and more white blond balayage at the ends of my hair. What i received was light roots that didn't match the top of my hair, and dark caramel blond balayage. My hair dresser didn't allow the bleach to lift the color long enough. I've had this process done many times by other hair dressers. As well, the cut was uneven. I just wanted a a straight cut, no layers nothing. She cut it wet, then flat ironned it to fix the cut. But she left the underside of my hair wavy so when i came home and flat ironned it, it was longer than the rest of my hair. I had to get my husband to fix it. All in all, i left the salon with 4 colors in my hair (light root color, dark upper part, previous whiteish blond balayage and added balayage highlights that were caramel/redish color) and an uneven hair cut. I spent $210 and i feel like my hair ended up worse than before i came in. Really disappointing.