WOW! What a fabulous customer experience!! At the peak of Hurricane Harvey beating down, I realized my hot water heater was leaking and could possibly overflow - certainly not the tragedy that so many others were facing, but an awful mess (flooding from the inside). I called and called. The minute I called "Nick's Plumbing", their dispatch said "hang on" - he called me back in 15 minutes and said technicians are on the way.
Albert and Jorge were amazing technicians...not only did they have the expertise to get the job done, they did it with beautiful customer service! Huge regard for my home and not to mess it up, courteous, beautiful manners, kind, personable, and just overall nice people that worked with great efficiency AND PROFESSIONALISM. By 3pm I was good to go.
When others said "we'll get to you" and then not respond, Nick's was there! I'm a customer for life! THANK YOU ALBERT AND JORGE AND NICK'S PLUMBING