94.9% would refer friends and family to us

4 stars Customer since 2017

The Veterinary Assistant was sweet and the Veterinarian, Dr. Cody Brooks was extremely compassionate, kind, knowledgeable and clear. The wait was longer than I thought it would be for an emergency facility, but once things got rolling, it was worth the wait. That would be my only real drawback was the lack of urgency I felt, but I guess they were very busy. It's only been two days, and my dog is doing fantastic! I attribute that to Dr. Brooks.

5 stars Customer since 2017

This was my first time there. Staff extremely friendly and accommodating. We were seen very quickly, options well explained, and luckily our problem was able to be resolved in this one visit.

5 stars Customer since 2017

I saw Dr. West for an emergency visit with my geriatric dog. We discussed the options and he was very thorough, efficient and kind. I left feeling better about her lameness and was able to get a good night's sleep without worrying about her! By the way, I have worked in the veterinary field for over 25 years and have seen many of the specialty/emergency practices in the bay area with my pets. I would definitely return if needed...thank you Nor Cal.

5 stars Customer since 2014

Excellent, accurate and prompt care.

5 stars Customer since 2017

I twas very professional, quick and very respectful.

4 stars Verified customer

Great Staff and Doctor. The wait was very long and it is very cold there. The seats are really hard and uncomfortable. Again. The Staff and Doctors were great!

5 stars Verified customer

Dr. Balbano was very thorough and a good listener.

5 stars Customer since 2017

First visit and very impressed with professionalism of the whole staff!

5 stars Customer since 2017

The staff was friendly, efficient and very knowledgeable. The front desk receptionist, Nora, was phenomenal. She has the warmest and friendliest personalities. She immediately assisted us and was extremely efficient in processing our information. She kept us updated at all times. My experience with Dr. Sia was also great. She was very knowledgeable which made me feel comfortable to know my dog was in her care. I will definitely recommend this place to my friends and family.

3 stars Customer since 2017

The staff was professional, calm and kind. The people in reception were especially nice. However, there was apparently only one veterinarian, who was swamped with urgent cases the night we got there. We got there at 9:00pm---around 2:00am we finally got to consult with a doctor. We could see that the place was busy--but the clinic clearly needs to either put on more staff, or advise people to go elsewhere when waits are expected to exceed an hour or 2. The consult rooms are stark and bleak, also. We were worried about our pet, tired, and bummed to be sitting there for hours. It was a bad night.

Also in Daly City

Oral and Maxillofacial Surgery

Archstone Oral and Facial Surgery

5 stars 71 reviews

I was referred to Archstone Oral Surgery by my primary dentist in order to have all my lower teeth extracted. The owner and oral surgeon of Archstone is Dr. Dela Rosa, M.D. My first comment is that I wish Yelp would allow me to give Dr. Dela Rosa and his staff TEN stars because that's what I would give! The office itself is spotless and extremely modern making use of the latest technology. The front office and paperwork, etc. is handled so efficiently and pleasantly by Sarah. She is very knowledgable about procedures and made my patient intake and appointments effortless. In the waiting room I noticed diploma's on the wall that showed that Dr. Dela Rosa received his medical degree from Harvard and was then a physician at Mass General in Boston for at least six years. When I first met Dr. Dela Rosa he explained my oral surgery procedure thoroughly including what I could expect following the surgery which I elected to have the following month. When I returned for my surgery date I was taken to the surgery area and helped by Dr. Dela Rosa's wonderful and excellent dental assistants, Sidney and Heidriths. Dr. Dela Rosa then came in and prepared me for my surgery. He has a wonderful bedside manner calming me throughout all the extractions. I expected to be in the chair a long time but everything was completed in fifteen minutes. Dr. Dela Rosa's Harvard and Mass General experience really showed. He and his whole Team are amazing. After the procedure I was given a "goodie" bag with instructions to follow post-surgery, including Dr. Dela Rosa's cell phone in case I needed to reach him with any concerns. Of course having oral surgery is never an experience to look forward to but Dr. Dela Rosa and everyone on his Staff made this the easiest and least painful dental experience I have ever gone through. I HIGHLY recommend Archstone Oral Surgery to anyone who needs their services.
Read More …