98.7% would refer friends and family to us

5 stars Customer since 2017

We were amazed at the quality of service offered by Phoenix Cleaning Solutions, including everything from the initial phone call to ask about services, to scheduling the appointment, to the actual carpet and furniture upholstery cleaning. The team was incredibly friendly, helpful, and informative. They got stains out of our (very old) carpet that were so dark, ingrained and disgusting that we were shocked at how great the carpet looks now. Would highly recommend Phoenix to anyone!

5 stars Customer since 2017

On time, very professional staff. they were in and out and handled the job with ease. absolutely recommend them

5 stars Verified customer

Very happy with Phoenix Cleaning Solutions! They arrived on time, the guys were polite and professional, they worked quickly and the carpets look great! Phoenix even got out stains that I'd forgotten to mention when we walked the house initially. The guys who arrive at the house to do the job are the face of any business, and these two were great!

I'm really happy because the house smells better than it did when I've used other services (sometimes other carpet cleaning services left a damp odor that would appear the next day -- this time the house smells fresh!). I was very impressed that the carpets dried more quickly than when I've used other companies, and I truly appreciated that there were zero water drips on our adjacent hardwoods. In the past, using other companies, I've had to dry up the water that was seeping from the wet carpet into the adjoining hardwood, after the guys left - with Phoenix, this was not an issue.

In past experiences, when I tried other companies that advertise on the radio all the time, there was pressure to purchase additional services -- I do not appreciate an upsell. Well, Phoenix did not do that at all -- they actually helped us out quite a bit as they understood we were dealing with some difficult extenuating circumstances trying to get our home sanitized after a problem with a pet who was recovering from an infection. I cannot tell you how much I appreciated that they worked with us and within our budget to make sure our house feels safe and clean again for everyone.

Lastly, they arrived with very short notice from me -- due to our pet recovering, we didn't know exactly when to schedule service, so it was all done last minute. I am so thankful that they were willing to come without my scheduling much in advance.

I will use Phoenix again in the future. I had been a loyalist to another company for years but after that company left water on the hardwoods, and the house never smelled fresh afterward, I decided to give Phoenix a try, and I'm so glad that I did!

5 stars Customer since 2016

Scheduling was easy... they called to say that they were running a bit ahead of schedule and asked if they could arrive early if convenient for me. Carpets looks great!

5 stars Verified customer

Great service as usual.

5 stars Customer since 2017

Customer satisfaction was guaranteed! Had our 2 year old wool rug cleaned in home. Felt the rug needed a little more cleaning than was provided so I called and requested a repeat. They promptly returned and provided a second cleaning at no cost to ensure satisfaction. Very pleased with the results!

5 stars Customer since 2017

Great job!!

5 stars Customer since 2015

Stefan and Austin were very professional and did an excellent job of cleaning my carpet and furniture.

5 stars Customer since 2011

I have been using them for years for my business. They are neat, professional and they do a great job!

-Mike Curtis, Owner Carolina Nutrition

5 stars Customer since 2017

Very pleased with the service and ease of scheduling.

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