Ellen was amazing - she listened to me and what my concerns are for my hair, and not only addressed what I wanted for my cut/color but offered some suggestions to go above and beyond and make my experience exceptional. I will recommend Ellen any day.
One thing that I was unhappy about is the way Phresh as a whole handled my experience though. I had my hair cut/colored at the St Paul location on Saturday and needed it re-done (the bob cut was not thinned out, the color was lopsided) and still ended up paying $100 for the adjustment less than a week later. All in I paid over $350 for the service.