I was not happy with my wait time experience, but was overall happy with the appointment itself. I had an appointment at 3:45 pm and was not seen by the optometrist until 5:15/20 pm. I knew that there would be paperwork to fill out as I was a new patient so I came 15 minutes early (arriving at 3:30). When I got to the window there was one person sitting down and one person in the line who was told there was one person waiting in front of them. I figured they were running a little behind, which is no issue, I used to work in a doctor's office and know doctors can run over. I was not taken behind the counter until 5 pm and waited another 15-20 minutes to be seen by the doctor itself. He was professional and answered any questions I had. He was curt, but did his job and gave me a prescription that feels the most accurate I have had since first wearing glasses. Would recommend the doctor, but would not recommend the establishment since no optemestrist should have an hour and a half wait time.