I would have appreciated a phone call or two. I appreciate doing business with people I know and can build a relationship with. Del was never available when I called and did not return my calls. I understand wanting to get things in writing, but I think talking is important. It also took a long time to get responses.
I am happy with the hats I ordered.
I will use Race Trackers Again, but I would appreciate being able to talk on the phone. A follow up email can be written to get things down in writing.
Dirty 30 Running
Thanks Megan, As I mentioned during the ordering process, there were many changes requested and to keep up with this we require emails to provide a paper trail for changes made so there are no questions once the final product is delivered. I'm very happy your are pleased with our product. As you can see we have a very high rating and this is over a 15 year period. I will try to communicate better by phone on your next orders. Thanks again, Del