David at Real Window Solutions was great to work with. He was quick to respond to e-mails, which was not the case for some of the other blind companies we quoted with.
He was also very helpful. He listened to what I wanted and offered suggestions to help me get the look and feel I was going for. He also worked with us to get this in our budget, which was great.
At first, a couple of windows were accidentally left off the quote, but David corrected the mistake and worked with us on pricing so we could do the whole house at once. We love the quality and look of the blinds.
When they came to install the blinds, they were missing a few and one of the blinds was manufactured a touch too wide. They came back the next day to install the missing blinds, but the mismanufactured blind had not been fixed, so they had to come out a third time to get everything installed correctly. I appreciate them trying to get us what they could as soon as possible. Thankfully my husband works from home or else I would have had to take quite a bit of time off of work.
After a year of having the blinds installed we are still very happy with them.