97.9% would refer friends and family to us

5 stars Verified customer

I dropped in to see if I could get some flea medication for my dog. She had taken it before. They were very friendly and were able to ask the vet on duty. I appreciated their flexibility and willingness to help me.

5 stars Customer since 2017

Fantastic! My pup and I have nothing but a positive review. Staff was friendly, helpful, and flexible. Dr. Gillum and her assistant were thorough and eager to answer questions and make the most of the exam session. They handled my pup with great care and compassion. Prices are reasonable, and actually slightly less than another vet I tried in Kirkland. Redmond-Kirkland AH is the winner!

2 stars Verified customer

My first visit was not a good one. She talked so fast as if she just recited what she learned at school, I could not get my word in edgewise or ask questions. There is no sign of caring towards my dog. I felt as if I am just another cash cow to the business. My third visit was ok, there is some room for customers' communication improvements. It would be helpful if the vet addressed my main concern first before she addressed what she thinks the main concern should be because that way I will feel like my concerns have been understood and properly addressed. I was confused for couple minutes with what she tied to propose as to what she thinks what need to be done with what my main concerns were. At the end of my visit, it would be nice if the vet ends with the visit with a question if I have any questions or other concerns and let me know that my visit will ends with her assistant by giving me the medication. The vet's assistants have good communication skill and customer service. Be humble and learn from them.

5 stars Customer since 2017

We had a wonderful experience and Ruby loved Dr. Wise!

5 stars Verified customer

Excellent care, best grooming, my dog thinks it's play time there when it's bath time.

5 stars Verified customer

Both Michaels are amazing!

5 stars Customer since 2017

Very friendly staff and extremely knowledgeable. They helped me understand my new puppy' s needs and helped me feel comfortable by answering all of my questions accurately.

5 stars Customer since 2017

Wonderful vet and support staff! He was kind and patient with our squirmy kitten. He listened carefully to my questions and observations, and was clearly genuine in his concern to provide the best care.

5 stars Verified customer

Provided excellent service and very friendly. Their evaluation of my dogs issue was spot on and medications provided immediate relief for my pupper!

5 stars Customer since 2012

The entire crew is amazing. Mike and Dawn at reception are two of the most wonderful people my dog, Kyle and I know and love to see them whenever we come for an appointment. Dr. Hoover and Katolin make for a very helpful, resourceful and calming team. Although I've moved to Seattle, we still drive over the 520 bridge to ensure that our dog Kyle gets the best care - which we believe is through your clinic. I've often come in with Kyle with all types of medical questions, and the entire team makes us feel valued and important. Thank you, thank you! You have helped us out on so many occasions when Kyle has fallen ill - or if it's just a new dog mom (6 yrs ago), panicking over normal (but foreign to her) dog behavior.