Our first visit to Redmond-Kirkland Animal Hospital with our two cats and a great experience. We have two cats, one is a high anxiety, aggressive cat we always worry about bringing to the vet. He did have quite a freak out while we were in the office, but Dr. Hoover and her tech were very patient with him and knew exactly how to handle him. Most importantly, she recognized when he was too distressed to continue with the exam. She followed up with me providing detailed information about everything we discussed during the visit and we received a follow-up call the day after to check in on our aggressive cat as well as our sweet one. It's a shame we're moving, this would definitely be an office we'd return to in the future and I'd recommend Dr. Hoover to anyone with a cat - she was fantastic.