98.4% would refer friends and family to us

5 stars Customer since 2014

Excellent service. Provided me a shuttle to be at work by 8am and a shuttle back to pick it up. Everyone there is like family and they treat you like family. I trust them with my vehicles and so does the place where I work!

5 stars Customer since 2018

Ricks did a very good job. Very pleased with the work performed. Thanks

5 stars Customer since 2005

Excellent professional, top quality service e experience as usual.

Ricks Automotive replied:

Stan, thank you for the kind words. Its always great to see you. Go Bears Hockey!

5 stars Customer since 2013

Both Micah and Michael were very helpful in discussing and giving advice about the future of my car. The whole staff is always so friendly and helpful. Wouldn't want to take my car anywhere else!

Ricks Automotive replied:

Thank you for taking the time to leave a review Laura. We couldn't have a friendly staff without great customers like you. Thanks again!

4 stars Customer since 2005

very much appreciated the loaner car while our minivan was being fixed, a plastic cover on the engine block was broken while it was being fixed I saw when I got it back- I was not told about this, but it didn't affect the overall performance of the the vehicle, they completed all work as promised

Ricks Automotive replied:

Greg, thank you for taking the time to leave a review. Sorry about the plastic cover we have a new one here waiting for you when you have time to bring your vehicle by.

5 stars Verified customer

Courteous, prompt, reasonable.

Ricks Automotive replied:

Thank you for the kind words. We appreciate it!

5 stars Customer since 2018

I had never been to Ricks but needed help with my Toyota Prius and they came recommended to me so I gave them a call and they were so professional and friendly. I took my car there and I was very impressed with the friendly staff and the clean and attractive waiting area. They gave me a ride back to my home and 3 hours later, my car was fixed and ready to go and I feel the price was very reasonable. I will use them again!!!

Ricks Automotive replied:

Wow we absolutely love hearing reviews like these Barbara. We want everyone to have the same experience you had when having their vehicle serviced. Thank you and let us know if you ever need anything.

4 stars Verified customer

Customer service was excellent. The staff was friendly. Facilities were clean. The waiting area was quite comfortable. The only negative I had was that it took longer than they said it would.

Ricks Automotive replied:

Thank you for the review. We apologize your vehicle took longer than expected we always take the extra time to make sure everything is looked over and safe.

5 stars Customer since 2016

Great local business with convenient service for me and my coworkers.

Ricks Automotive replied:

Thank you for sharing your experience Fehron. Our coworker pick up progrem is just one of the ways we like to give back to our community.

5 stars Customer since 2012

Rick’s Automotive was very friendly and scheduled service on my Chrysler 300 for routine maintenance of oil change and tire rotation. While doing the tire rotation, they advised me of a part that needed replaced because it was a safety issue. I have taken my vehicles to Rick’s for many years and have received excellent service. They have good technicians to service and do the job correctly. I highly recommend Rick’s to perform car service. — W.J.

Ricks Automotive replied:

Thank you for taking the time to leave a review Wendell. We appreciate the recommendation. Let us know if you ever need anything.

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