This was my first visit to your salon in about 7 years, and my first time with Adela. Adela was very nice, but she did a seriously slap-dash, careless job on my hair. I came in for a trim (long, curly hair) and a blow-out. Adela trimmed my hair so quickly that I literally didn't realize she'd done it. She did not seem careful, and she did not take her time. For the blow-out, she rough dried my hair, but then didn't do what every other stylist has done when blowing out my hair - she didn't fully dry my hair. This meant nearly immediate frizzing after I left the salon. When she was drying my hair, I specifically said that I did not want it to be stick-straight. Every other stylist has dried my hair using a round brush to achieve smoothness and softness. Instead, Adela used a straightening iron to smooth the hair, and then to very slightly curl the hair under at the end - which didn't hold, because it wasn't fully dry. The result: I got home 10 minutes after leaving the salon, my hair was starting to frizz because it hadn't been fully dried, and the bottom was stick straight - exactly what I said I did not want! So instead of coming home and enjoying my new haircut and blow-out, I spent the next 20 minutes finishing the drying of my hair and using both a round brush and curling iron to give it softness - which is what the stylist should have done! I am EXTREMELY dissatisfied with my experience. I live 2 blocks from your location, and I had hoped to shift my business to you. But after this experience, I won't be back.
We are sorry to hear about your experience. We always strive to give the best service possible to our guests. If you feel inclined to give us another try, we would be more than happy to give you a complimentary service with another stylist and ensure that you love your look! We are sorry for the inconvenience and would love to see you again.