The service providers are fantastic. No complaints whatsoever.
My son's shorts were taken from the locker room. We were told an employee took them by mistake and they would be returned, but we have not heard anything yet.
On my first visit to the spa, my guest and I ordered a chicken caesar salad. The salad came on one plate, and a quarter roasted chicken still on the bone came on another plate. This was not what we were expecting.
I would like to see hand lotion next to the sinks so I can use it after washing my hands. i had to look around for it. I also found it to be thin and watery, not very rich and emollient as I would prefer. The skin gets very dry after heat amenities, etc.
Otherwise, your spa is just wonderful in every way.