95.0% would refer friends and family to us

5 stars Customer since 2014

Excellent service

Rowleys Tires & Automotive Services - Bay City replied:

Thank you James !! We are glad we could get your Tacoma back in business !

5 stars Verified customer

Great service with a knowledgeable staff.

Rowleys Tires & Automotive Services - Bay City replied:

Thank you for the kind words. We do what we can to help keep everybody safe on the road.

5 stars Customer since 2012

they were very helpful went the extra mile for great service

Rowleys Tires & Automotive Services - Bay City replied:

Thank you Grace. We try to keep your GMC Envoy safe on the road !!

1 stars Verified customer

Fast easy and professional

Rowleys Tires & Automotive Services - Bay City replied:

Thank you for the kind words. Unfortunately the star rating does not correspond. If there is anything we can improve upon, please contact Brent at 989-686-1144

3 stars Customer since 2012

My appointment was for 8:30 am, i walk in the door and Lance tells me that i was late, it was 8:33, when the person drove my truck into the bay i went in there to watch as i was going to do this job myself, but this is the 1st. automatic that iv'e owned and Lance came out and told me that i couldn't be in there. Also was quoted that filter change/fluid /labor would be 150.00, final bill was 173. and some change.Job took about hr. 45min which was good.

Rowleys Tires & Automotive Services - Bay City replied:

We apologize for the unfriendly greeting. There must have been some miscommunication as we had you scheduled for 8am. Due to insurance liability, we are unable to have customers in the work areas.

Thank you for your business!! We look forward to helping you in the future with your automotive needs.

5 stars Customer since 2014

Love it when guys talk to me

Rowleys Tires & Automotive Services - Bay City replied:

Thanks Mary !! We love to see you as well

4 stars Customer since 2017

Great job on replacing front tires, alighbment and putting my spare back under the truck.

Only problem I have was really no response when I mentioned my center cap was missing when I returned home. It might not be a big deal for you and I guess I should have double checked my truck before leaving. Well it is what it is. And just a fyi I priced the center cap at the dealer. $170.00 so it really is a big deal. This will always be on my mind when I look for any more service.

Rowleys Tires & Automotive Services - Bay City replied:

We will be happy to replace the missing center cap. Please stop in at your earliest convenience with the vehicle and we will get one coming.

5 stars Customer since 2015

Rowley's did a great job and finished when I needed the vehicle.

Rowleys Tires & Automotive Services - Bay City replied:

Thank you Ed. We appreciate your business !!

5 stars Customer since 2012

Went in for oil change, tire rotation and head lamp replacement. Had an 8:00 am appointment. They took my vehicle promptly and completed everything in less than an hour.

Rowleys Tires & Automotive Services - Bay City replied:

Thank you Chris. We appreciate your business !!

5 stars Customer since 2015

Service was done on time, and actual cost was slightly lower than estimate.

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