Initially I was being charged a price higher than what was quoted. I questioned it. Appt was over 60 days and I didn’t know the price was only valid for 60 days. With the holidays it was hard to get in. The woman who approved the quoted rate was not nice or friendly at all. Had a tone to her voice saying “well do it this time”. It was $16! The young woman at the desk Devin was very nice. If it wasn’t for her attitude, I’d rate the visit a 5.
The service was good, they seemed to care about my dog. The wait was a little longer than expected and pricing for services seem higher than other places. They always give a follow up call and reminders for visits.