This was my first time at the salon, it's very nice and well located. I was treated very well and checked in right on time. I was very specific on explaining my hair trim experience, I get a very minimal hair "dusting". There's no shampooing, no product, no styling, no cutting. I explained that I sit down with dry hair and my stylist dusts off the ends and I am out of there in under 10 minutes. The stylist more or less did what I asked for the hair trim, I was done in less than 7 minutes. I went to settle my bill at the counter and they still charged me the full haircut price of $60+. I asked for a reduced price as I received a trim, not a cut, but I paid the full amount plus tip in the end. All in all, the cut is average and I can't believe I paid that price. I was really looking forward to finding a new full service salon since I am new to Chicago. Unfortunately, I will not be going back as they do not provide the minimum services I need.