Erika always does a fantastic job making my hair feel great and look amazing!
I've been coming to the salon for over 5 years and always have a great experience. I live out of state, so I look forward to getting amazing hair color done (I've been all over the rainbow) and also my time catching up with Erika. Unfortunately, on Saturday I had an uncomfortable experience. The salon closes at 6 on Saturday. The receptionist came over to my stylist at about 4:45 when she was almost done putting my color on, asking if she could go ahead and have me pay and have Erika close and lock up salon so she could leave. Erika explained we would be done at 6 and that she didn't feel comfortable locking up the salon, since she had never done it before. Then the receptionist left the salon and I wasn't sure what exactly happened until she came back right at 6. I love Erika and I always love my hair a will return, but I felt this was pretty unacceptable.