99.6% would refer friends and family to us

5 stars Customer since 2015

I feel welcome always and see the staff have an interest in helping their customers.

3 stars Customer since 2015

I am extremely pleased with my new fillings. I was in and out of the office in a reasonable time and the staff and Dr. Donnelly couldn't have been nicer or more efficient.

However, I am not happy with my billing experience. I was incorrectly charged for gas which I did not receive (per my request). Also, I was charged more than the estimated charges provided by MetLife. I forgot to bring my estimate and thought my charges were higher than I expected at $275, but did not realize how much higher until I got home. I called the office and was told that not only was I incorrectly charged for gas but that a $50 copay (which I do not have) was also added. Per my copy of the estimate from MetLife the charges should have been about $145. I feel I should have been refunded the incorrect charges for gas immediately. But I was told that after MetLife sent a payment to your office, I would receive a check for any overpayment. I am not happy with your keeping my $130 for any unspecified length of time.

I had knee replacement surgery 6 weeks ago and with Dr. visits and PT did not have time to come back to the office in person to request a better resolution to my issues.

5 stars Customer since 2012

Excellent, efficient, professional service, thank you.

5 stars Customer since 2017

Very professional and caring practice! All of the latest gadgets too!

5 stars Customer since 2015

I have never seen such exceptional customer service as I saw today in your front office. The young lady at the front (works closest to entrance) was incredible in welcoming a patient entering the office with her walker. I have never seen such consideration in any service environment. You have the most exceptional staff and I will continue to highly recommend your office to all San Martians.

5 stars Customer since 2016

I came in to have two old fillings replaced. It had been years sense I had any major dental work done, other than cleanings. I was not looking forward to the appointment, but when I arrived, everyone was welcoming and very kind. The massaging chair, blanket, headphones, with my choice of music, nitrous oxide and the kindness of the dental assistant and dentist made the whole experience pain and stress free. I thank you!

5 stars Customer since 2013

Technician was very friendly, sweet and efficient...great job!

5 stars Customer since 2013

Good job, very friendly, sweet tecnician.

5 stars Customer since 2017

Very pleased with everyone. I don't remember all the names but the lady who was helping Dr. Donnaly said all the right things to make the experience bearable and even pleasant; Taylor helped me through the tooth extraction with amazing skills; and Dr. Donnaly and everyone else were great.

5 stars Customer since 2017

Very pleased with everyone. I don't remember all the names but the lady who was helping Dr. Donnaly said all the right things to make the experience bearable and even pleasant; Taylor helped me through the tooth extraction with amazing skills; and Dr. Donnaly and everyone else were just great.

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