Appointments were timely - I didn't have to wait long and I was treated professionally.
Waiting area can use improvement because 'S' couch creates an obstacle course for anyone wanting to go to back wall. I've seen them straddle the couch and is an accident waiting to happen!
Waiting area layout does not lend itself to ease of shopping as it's more of a labyrinth and trying to figure a way out if one dares to enter! Why would would someone contemplate whether they should shop? It should be inviting and and not be like 77 highway.