Waiting area was not the normal, it was fabulous. Comfy chair w/pillow, fireplace in center (not that we need that now in summer), and office did not smell like the typical dentist office. Hygienest Dana was awesome; so friendly & professional. As for Dr. Schmidt....he's witty and can calm the jitters as I had being there for the 1st time. Don't know the receptionist name as I was leaving (sorry) but she also was great. Really liked my visit and would recommend highly.