My service was great and the employee who performed the pedicure was nice. However, I was less impressed by the girl working the counter when I came in. I was part of a group reservation and we had appointments for 5:00 PM (we made them about a week in advance). The day of our service we were called and asked to come at 4:45 instead. When I arrived at 4:48, I was greeted with an attitude and told that I was the first to arrive. She said that 3 of my group were supposed to arrive at 4:30, which was the first I had heard anything about arriving that early. She also made a point to tell me that the spa would be closing at 6 and we may not receive our full service because of how late it was. If the spa cannot accommodate a party of 4 for pedicures at 5:00, perhaps the person scheduling should have mentioned that when we booked. This was a Mom's night out, we all have busy lives and needed the last possible reservation of the day.