Everyone - from the minute we walked in to the time we checked out- was very friendly & made me feel very comfortable & confident that Tug was in great hands. Everything was explained in great detail that I clearly understood our options. Dr. Heinrich was great!
As always we are more than happy with our care at the clinic. We had some concerns about one of our dogs and got some answers plus possible things to try if the first plan doesn’t work. Dr. V was great as usual and of course Mary and all the techs are terrific. I appreciate them putting up with us and our crazy lab.
The receptionist is always so friendly every time we come in and makes us feel so welcome. This time there was a gentleman assistant who came in and spoke to us prior to seeing Dr. Katie. He was knowledgeable and genuinely took an interest in our cat, Ussie. Dr. Katie herself was thorough in answering all of our questions and gentle with Ussie. She was knowledgeable and we were so appreciative for her holistic approach to answering our questions about Ussie's health. We love this place!
The technician, vet, and counter person and phone person were all very helpful, knowledgeable, friendly and fast. So I feel the service was outstanding. The only reason I am giving 4 instead of 5 stars is the cost. Super pricey.