Thank you Margaret, for taking the time to write this review We are so happy to hear you enjoyed our staff and the coffee! We are honored to be your vision provider and look forward to seeing you again.
Customer since 2016
I had a cataract removed in my only good eye and I selected the best lens which was the IOL that would give me both reading and seeing ability. I explained to Dr Dyer that I was having issues with glare and halos at night and that was my biggest issue I wanted to get rid of by removing the cataract so I could drive at night. Dr Dyer failed to mention that if I went with the dual lens that it had rings in the lens and that by selecting that lens that I would still have the same issue with glare and halos. I have been seen by other eye surgeons to see what could be done about taking this lens out and replacing with a single lens. I’ve been told that it would be very risky and I could loose my sight in my only good eye. It’s been over a year since my surgery and I cannot drive after the sun goes down. All of this could have been avoided if Dr Dyer would have informed me that the lens I picked would not allow me to drive at night. I’m only 55 so I have many years regretting my decision.
I experienced major lack of communication. Was told my eye procedure would be a certain amount to find out it was only for 1 eye and then was charged additional $150. Had a long waits several times, They did tests that were listed on my insurance EOB that I didn't know about and they never followed up with me on the results.
Wonderful experience yesterday w/ Dr Williams! After weeks of blurry eyes and eyesight vision declining he did not charge me, actually refunded money to go back to Zoelners for another vision test to correct.. then recommended keeping eyes lubricated (GREAT advice, already no blurry eyes today) AND gave me 2 free eye lube samples! Just made my day.... I am so happy and thankful to Dr Williams and EyeCare!