85.9% would refer friends and family to us

1 stars Customer since 2017

I asked for the very overpriced deep tissue after a few nights in the hotel beds made my back and neck pain too uncomfortable to sit through my conference classes. I received a decidedly Swedish massage and was still charged for deep tissue. Very disappointing experience.

5 stars Customer since 2017

Staff was very friendly and John was amazing. He was very professional and sensitive to the needs.

5 stars Verified customer

Very professional

3 stars Customer since 2017

Since they couldn't accommodate my massage, I settled for the facial. The lady that helped me was nice and helpful with ideas on how to help with pimples though. However, I was hoping for more of what was described as the relaxing massage part. Didn't happen.

2 stars Customer since 2017

Unfortunately, after speaking with my husband and daughter, who also had services at the same time, we were all somewhat disappointed I kept waiting for the real massage to start. Especially since we did fill out the form giving specifics and also spoke to Karen explaining what we were looking for. By the way, Karen was extremely kind and sounded like she was going to accommodate our needs. I did get the impression that they were not going to have the right staff to do what we were requesting, but after a few call backs it seemed like it was going to work. I must say that everyone was courteous and respectful. One of the things both my husband and I agreed on, was that when it seemed like our masseuse found knots, they didn't attempt to work those out. We both felt like we were not finished ??

5 stars Customer since 2017

Very delightful staff.

5 stars Customer since 2017

Excellent facility and amenities. The massage therapist was also very good, paying attention to my needs.

2 stars Customer since 2017

Had a couples massage and was not great. I have paid a lot less and had a much better experience.

5 stars Verified customer

Some massage people feel as though they are just doing a job. Cheryl feels as though she gets it. Whatever the 'it' is. I swear she has magic coming out of her hands. If I lived closer I I would never see anyone but her . Better yet she wants to move South ... Lol

The whole staff was a great... thanks

4 stars Customer since 2017

The staff & the services were wonderful, I felt very relaxed when leaving. Unfortunately I feel the spa is an afterthought to Hyatt. The waiting space is a narrow walkway between their two rooms. After my massage they had to reset the room for my blueberry wrap which took some time. They do offer water or tea which was very refreshing.

Also in Denver

Veterinary

The Center for Animal Wellness

5 stars 28 reviews

I've been taking my dogs to the Center for Animal Wellness for over 10 years. I love it! Every veterinarian is more than capable, but most importantly, competent and caring. They take time to explain what's going on, and provide options to treat. During a brief period of unemployment I was never made to feel uncomfortable about what I could or could not afford. One dog had persistent urinary tract infections.The initial diagnosis wasn't confirmed by the lab tests but they kept researching and finally found a solution. I really can't say enough about my experience and am happy to give it my highest recommendation.
Read More …

Veterinary

Urban Vet Care

5 stars 1464 reviews

Every person I came into contact with was patient, empathetic, and comforting to my dog. I was able to ask as many questions as I needed without feeling rushed. The bedside manner was better than when I saw my PCP earlier in the week! Thank you guys!
Read More …