85.3% would refer friends and family to us

5 stars Customer since 2015

Love Spa Universaire!

I usually stay at the hotel and get our couples massage the next morning.

The most relaxing place I have ever been. Our therapist was very knowledgeable and explained on what I should work based on what she was able to see. Gave me some advice on stretching.

Can’t wait to go again.

5 stars Customer since 2018

Great ambience. Therapist is very good

5 stars Verified customer

Cherlyn heard what I asked her to do, explained what she would like to do. I was waiting for some type of sales pitch (hot stones) I fell for it and fell right in to her majic touch. Yes, I said majic. Thank you!

3 stars Customer since 2017

The staff was kind and friendly. Champagne and chocolates were tasty. But massages were mediocre.

4 stars Verified customer

Very tiny space, would have been nice to have more of a “spa” experience

5 stars Customer since 2017

The massage was amazing and the customer service was great. I felt welcomed and relaxed the moment I arrived.

5 stars Customer since 2017

Excellent experience. The staff were so nice and professional Lovely experience I wish I would have brought my suite to enjoy the hot tub! I was with my daughters and granddaughter for a girls pamper day

5 stars Customer since 2017

After 10 days working a convention the massage was exactly what I needed. She focused specifically on the areas I asked, stretched me out and I felt back to normal!! One of the best I have ever received.

5 stars Customer since 2017

Sherrilyn gave me a 50 minute prenatal massage that left me so relaxed! She has a wonderfully caring touch that was exactly what I needed. Thank you so much for your beautiful energy and expert hands!

4 stars Verified customer

Stefanie did a great job setting up a relaxing day for us. The facility is cramped but the team did its best to make us feel comfortable. A sitting area with a view would be a real improvement.

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