Shannon is great. This is the third time she has cut my hair and the first time for color. The only reason I didn't give her 5 stars is just like all the other salons I have been to, color is done first and then the cut. Since my hair is so short, the more I looked at my hair since Wednesday when I was at the salon, I don't even feel my hair was colored. The color was fine but after the cut, most of it is all gone. I'm debating coming in again or making sure my next appointment on September 6th is for color and a cut again and making sure the color is done after the cut.