I have been a customer of Sunflower Spa for approximately seven years. I had heard that they lost a lot of their staff recently and I heard some negative reviews about their new staff members. Therefore, I gave it a few months for them to hopefully work out any kinks, and then scheduled a massage. The masseuse talked throughout the entire massage, including asking me questions and making jokes. I found her unprofessional and her constant talking prevented me from being able to relax. In all of my previous massages, at Sunflower Spa and elsewhere, the masseuse remains respectfully quiet to maximize the relaxation factor of the massage. The masseuse then proceeded to put some sort of oil or lotion all over my back, without explaining what it was. Upon feeling an uncomfortable sensation from the lotion, I asked what it was and she then explained it. I did not enjoy it and couldn't wait to wipe it off. If she would have asked if I wanted it, I would have said no. Unfortunately, I do not plan on returning to Sunflower Spa after this unpleasant experience.