Your front office in San Clemente is so unprofessional. I have spoken or dealt with over 4 of your employees. I am a new patient. After showing up on time today for my appointment this morning, I was advised that dr. Hosen was on vacation. I told her that tayani had left numerous messages confirming my appointment. Today. I even received an email yesterday again confirming today's appointment. No apologies from your staff. They just said that they had sent me an email regarding rescheduling today's appt. if that was true why would you leave a left a voice mail message this last Friday on my phone reminding of today's appt.
Calling memorial care now to talk with them regarding why Harvard eye lost the contract with them and tell them about the horrible service you have provided.