I've been here a few times now, seen a couple of the ladies (both Jessica and Jenny), and I've ALWAYS had wonderful results (cuts and styles). Most recently, I made an appointment last second when I realized I couldn't do my own hair for my wedding. They fit me, took their time, and did it perfectly. I showed them about 6 pictures I liked, gave a couple points on what I was looking for and she did it better than I ever could have imagined!
What i think is very important to mention is that you're never rushed in and out here. They take their time (reasonably) and do it RIGHT, at a high quality, no matter what they are doing.