93.9% would refer friends and family to us

1 stars Customer since 2016

I adore my hairdresser , I found the young ladies at the cash register , unfriendly , not inviting in to the salon.

I pay alot of money to go see my hairdresser , and if she was not there , I wouldn't go . Your employees at the front desk , are more interested in talking to each other than dealing with me , where I just dropped almost $200.00 into your salon at the Mall, Thank you for your time.

Your Truly

Melinda

My Hairdresser in a heartbeat , the salon customer service , there's definitely some work there .

the Head Shoppe - Halifax Shopping Centre replied:

Hi Melinda,

Thank you so much for taking the time to leave a review. We appreciate the feedback. We're sorry to hear you weren't entirely satisfied with your recent visit to our location. Our Salon Leader, Amber will be in touch with you shortly to discuss this further. Thank you and have a lovely day!

4 stars Verified customer

Service was good, hairstylist friendly and knowledgeable.

Only issue I had was the upsale at the end of my visit. As a male with premature grey my hairstylist brought to my attention a product that I could use (Helpful and thoughtful) to brighten my grey and protect it from yellowing (again helpful). I took a chance, as I don't fuss over stylistic products (wash&go kinda guy).

When I get home, the product identifies as a colorant, and I need to wear gloves to put it on. I had no intention to color my hair (been living with grey since I was 15 yrs old).

5 stars Verified customer

GREAT......love my new esthetician (Niamh), she's very gentle!

5 stars Verified customer

My service has always been fantastic!

5 stars Customer since 2015

Another excellent experience with Lisa Hobeck; she is just fabulous!!

5 stars Customer since 2009

Staff are always engaging and professional. My stylist is the 'best'.

4 stars Verified customer

I was looked after very well from the front desk to having the pedicure.

5 stars Customer since 2004

Kristen is awesome!

5 stars Verified customer

Alisha was wonderful. Friendly, helpful, and gave me a wonderful new cut and colour!

5 stars Customer since 2013

My stylist David is excellent! He does such a good job on my hair every time.

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