95.2% would refer friends and family to us

3 stars Verified customer

Haircut was great as usual but the checkin experience was frustrating. I stood in front of the desk for more than 5 minutes before anyone greeted me or would check me in for my appointment. By the time someone spoke to me, it was past my appointment time. One associate was helping a customer, but the other was on the phone describing services and potential side effects. Could she not have asked the person to hold briefly while she took my name so that I could start my appointment on time? Really poor customer service!

5 stars Customer since 2016

Your front desk girls are On-Spot with customer service!!

They were kind, curtious and listened to what I had to say.

They certainly set a positive tone to my visit.

I will refer all my friends to this location.

Thank you for continuing to make improvements on your customer service.

Mary Oldenburger

1 stars Customer since 2011

I am an elite member at the spa and had to cancel my appointment the day of my service due to a work issue. I was disappointed that the "fine" involved taking away one of my monthly services. It seemed a little excessive

Carolyn Righle

5 stars Verified customer

Allah does a great job. I always look better after I see her.

5 stars Verified customer

I really enjoyed my first facial ever. Lindsey was a great esthetician and kept me informed on what she was doing. She also recommended greag products to me that I decided to purchase because my face felt amazing when she used the same products. I will definitely me back here and recommending The Face & Body Spa to all of my friends!

5 stars Customer since 2008

Douglas was great. He provided a very relaxing, wonderful facial. My skin felt like rose petals.

5 stars Customer since 2017

Douglas was absolutely marvelous! No complaints whatsoever. It's a little out of my way to go there but it's worth it.

5 stars Customer since 2017

I had my second underarm laser hair removal procedure. As always, the whole facility was very peaceful, welcoming, and relaxing. I was greeted when I walked in, informed that the specialist was running a bit late, and offered something to drink. I waited in the back waiting room for about 15 minutes, which was totally fine. When it was my turn, the lady was very nice and professional. She asked appropriate questions and made sure I was comfortable. The procedure was over before I knew it, I got after care instructions, and was walked back up to the front desk. I made my second appointment and was on my way! I am so glad I chose the Face and the Body for my laser hair removal. I am always impressed!

5 stars Customer since 2017

Heather was wonderful!

5 stars Customer since 2017

A very pleasant experience and would consider other services as well. Thank you for making my mothers day enjoyable.

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