97.5% would refer friends and family to us

5 stars Customer since 2017

Thought I had a major problem with my Mac. Nobody else in town could get to it for a week. Got in the same day and the problem was resolved in 15 minutes. Cost me just $20. Not going anywhere else my PC problems.

4 stars Customer since 2017

still waiting to get my printer

PC Works! Prescott, AZ Computer Repair, Apple Repair, Web Design replied:

It arrived the day you posted this. Sometimes holiday weekends like Veterans Day can throw off delivery. We want to help you the best we can!

5 stars Customer since 2017

Awesome service, fair prices and excellent recommendations from Joshua. Have already recommended them to a friend in the neighborhood.

4 stars Verified customer

Your business was recommended by a friend. I had taken my computer to another business, they told me they thought it was the video card, but when I brought it to PC they said it was the "mother board". That is quite a difference money wise. I know nothing of computers so HAVE to trust your diagnosis. It is like taking your car to a mechanic, you HOPE they don't rip you off. I am a Senior Citizen on very limited income.

PC Works! Prescott, AZ Computer Repair, Apple Repair, Web Design replied:

I know it can be difficult to hear the worst case situation with your computer. But your other diagnostic was a quick one from Best Buy, and trust us from experience, they don't have a good track record. Most of their tech hold no formal certifications, and they send most of their repairs to Phoenix. We want to help you the best we can! Let us know how else we can help you.

5 stars Customer since 2007

I am so thankful for everyone at PC Works! Fifteen years ago Patrick taught me how to use my computer. Heather helped me make a FaceBook page for a book I wrote. Now Josh is their Apple expert. I'm 77 and there were no computers when I was growing up, so I keep a list of questions to ask - and Josh just helped me again! Thank you to the whole family at The PC Works for being there for me!

5 stars Customer since 2007

My Dell desktop is one of many who are having a problem with recent updates that are effecting the "Sleep Mode" and PC Works did a diagnostic check and found a common Dell Bios Chip problem and also driver updates that needed updating. I'm back using my desktop and I appreciate their experience, efficiency and help.

4 stars Verified customer

We brought our computer in because it had a virus. Dan helped us. We had the computer restored to the original factory settings. They also replaced our virus protection with other programs that are supposed to be better than what we had before. The PC seems to be working faster now but I'm a little confused about all the new things that were put on it. I guess I'll have to call for a briefing about what's what and how to use the new stuff.

5 stars Customer since 2017

Joshua again came to my rescue regarding the problems I was having with my computers.

5 stars Verified customer

We have used them before and they were great both times.

5 stars Customer since 2017

PC Works agent was most helpful in getting my desk top running again , cleaning up both my desk top and lap top and giving good instruction.

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