3 stars Customer since 2003

The massage was excellent. My complaint is I scheduled a 60 minute massage. They were running about 10 minutes late, yet my massage ended an hour from my appointment time. That meant my massage was cut 10 minutes short. Expensive as these massages are: they should give you the full 60 minute massage!

The Spa at Rock Barn replied:

We will address this with the therapist. Thank you for your feedback.

4 stars Customer since 2017

Great service and leisurely atmosphere

3 stars Verified customer

The food does not taste as fresh as it did since a few months ago it seems as if the meats are precooked now instead of made fresh daily. I have been a customer for a long time and I was only given a robe and not asked about slippers. Also the queen for a day treatment should have noted that the food scrub was done in the massage not as a pedicure on the brochure that was very confusing it seemed like it could part of a pedicure.

The Spa at Rock Barn replied:

Thank you for feedback. We have addressed your complaints

4 stars Verified customer

I always have the best time and refer all my friends from

Charlotte to drive here instead of Ballantyne Spa.

Honest feedback on my facial- it was a 45 minute service. We did not start until 10:14 and she promptly ended at 10:47. I was in the waiting room 5 minutes before my service as required. I felt a little jipped. The service itself and my attendant was very pleasant.

The Spa at Rock Barn replied:

Thank you for feedback.. We have addressed this unfortunate issue with the esthetician.

5 stars Customer since 2013

Donnie was absolutely amazing!

5 stars Verified customer

Another successful Girls Spa day! Look forward to this day every year

5 stars Customer since 2014

My favorite Spa!!

5 stars Customer since 2008

Enjoyed a girls day with my daughter. Massage with Hannah was great. Food poolside was great also.

5 stars Customer since 2011

Amazing masseuse! Definitely want to book his massage again.

5 stars Verified customer

The staff was awesome and the service was great.