Taking your pet to the vet is always nerve racking as you don't know what to expect, let alone how much it will cost. My experience with the spay clinic was very seamless. Brought my puppy @ 7 am and although there were already a few people ahead of me the line flowed faster than I expected. They we're very thorough and was genuinely concerned about my 7 month lab. They called me a few times during the day to give me updates on how the procedure was going, which I really appreciated. Picking him up at the afternoon also went smooth and they gave clear and detailed instructions on the care of my pet post surgery. They were not pushy, snobbish or selling you stuff you don't need. Overall I would highly recommend the spay clinic to all pet owners. Oh by the way, the price was also very affordable, almost half what a regular vet would charge.