The staff were very friendly and accommodating. They let me know that I could call to see how Ruby was doing and if she would be ready to walk on her own or not as she is a large dog and I was concerned about getting her in and out of the car. I take was a breeze. I expected a long line up to drop Ruby off and pick her up but the whole process was very quick and efficient. I have had several animals spayed or neutered at the spay clinic and would never hesitate to have any future pets spayed or neutered at the Spay Clinic :) Thank you for your professionalism and care of the animals who come to you :) Also, thank you for providing a less expensive option for animals to get spayed/ neutered as it is very important to help reduce pet populations and a less expensive option for people should help to convince people to get their animals fixed.