91.0% would refer friends and family to us

4 stars Verified customer

All the people that did my prep work (2 people that did my testing prior to the doctor coming in) were very pleasant. The doctor was nice, but I felt rushed when I had questions to ask. I just felt like I had to get all my questions in quickly and she never sat down to spend a few extra minutes with my concerns. She did answer all of them and was very professional, but just the feeling I had when I left.

5 stars Verified customer

Very pleased with the appointment. The office and medical staff were courteous and very helpful to explain what was going on and why signatures were needed. The procedure was well executed and I was fully informed of what was happening. I felt much less anxious about the visit and during the visit and afterwards.

5 stars Verified customer

Everyone is courteous, friendly, helpful and professional. They have a very effective and efficient practice. Highly recommend them.

2 stars Verified customer

Staff slow. We arrive 5 minutes early for our schedule and electronically checked in right away. We were called 20 minutes after our appointment. The staff dilated the eyes and we have to wait for almost an hour to dilate the eyes then another 20 mins to be seen by the doctor. What's the point of getting an appointment when they cannot keep within the schedule. This seems to be the norm here. If it is not because of the doctor we will never go here.

4 stars Verified customer

I called for an appointment that morning and was accommodated. I had to wait for the doctor, but was told that when I made the appointment. The doctor was excellent, as was the support staff. Thanks to all.

5 stars Verified customer

I came in with something in my right eye. I did not have an appointment but Dr. Heit saw me within a short time. He removed a thread but found a cyst. I will return next week for removal.of the cyst.

2 stars Verified customer

The whole process took about 3 hours and it should have been quicker than that.

We were told that we would have to pay about $100 but at the end had to pay more about $230.

5 stars Verified customer

Everything went well.

5 stars Verified customer

Minimum wait time.

Staff professional.

Suggest technicians introduce themselves once taken back into room. Would be nice to know who you are dealing with.

5 stars Verified customer

Thomas Eye Group has been my eye care provider for more than 10 years. I appreciate their modern office facility and friendly, helpful staff. I know that I am in great hands here!

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