Had an appointment and waited awhile for the doctor. When I checked out, my followup appointment was made with the wrong doctor in a different location. Then I get a call that my appointment needed to be rescheduled. When I called back, I was sent all over the place to finally a voicemail that had no message, so I wasn't sure who was getting the message. So I called back later, and found someone who could straighten everything out for me. And I still got another call the next morning to reschedule...!