96.5% would refer friends and family to us

5 stars Customer since 2016

Great experience. Friendly staff.b

4 stars Customer since 2007

A very good body renewal massage by Jessica B.

The Spa at Traditions replied:

Thank you for your feedback! We are glad you enjoyed your massage with Jessica B. We look forward to your next visit!

3 stars Customer since 2010

The therapists were fantastic but the room was not as expected. I opted for the couples suite mostly to be able to use the shower and wind down together. The first problem was that the shower was broken. One whole nozzle was broken and sprayed all over the bathroom. The other shower head was leaky and would not turn off. I would get another couples massage but not bother with the couples suite again.

3 stars Customer since 2013

The manicure was fine but way overpriced for the service. I would not recommend going there for a regular manicure for $40, when I could go to a salon in Johnson City for half the price. I was expecting a lot more for the price. This is on no way a reflection of the manicurist, but of the salon itself trying to be upscale but at a hefty price.

2 stars Customer since 2012

my daughter and I came in for a "girl's day" after Thanksgiving. the manicures were fine, I thought, however my manicurist did not follow all the same procedures that the last manicurist, which I was was very pleased with, did. First she never had me wash my hands before putting on the polish and then she left me with very greasy hands...the product she used did not soak into my skin at all. Additionally, when you are paying a premium price for a manicure you should at least be offered a drink, which we were not. On to top it all off, both of our manicures chipped off (these were gels) within a week. My daughter had hers repaired, I just had mine removed. The receptionist wanted to charge both of us till we spoke up. Not at all classy.

4 stars Verified customer

I went online to book and really did not save time or any benefit as they call you back and ask you all the same information that you entered in online. So just save yourself a step and call as you cannot really book online. Very nice and easy check in when we got there. The relaxation room you wait in is very comfortable and relaxing. The massage I received was one of the best I have ever had there. After the massage we returned to the relaxation room and would have like to have been offered the complimentary hot chocolate or mimosa that is advertised in there. The showers are great with steam but need to be updated as knobs are missing and one is not operative. Overall a great experience.

The Spa at Traditions replied:

Thank you for your feedback. We are glad to hear you enjoyed your massage. We do apologize for any inconvenience the shower knobs may have caused you. We look forward to your next visit!

5 stars Customer since 2016

That was phenomenal, I loved every minute of it, can't wait to go back!!

The Spa at Traditions replied:

Thank you for your feedback. We are glad to hear you enjoyed your service with us. We look forward to your next visit!

5 stars Verified customer

My Deep Tissue Massage and the use of the facility was received as a very great experience. Justin was professional and receptive to my own personal needs.

The Spa at Traditions replied:

Thank you for your feedback. We are glad to hear you enjoyed your massage with Justin. We look forward to your next visit!

5 stars Verified customer

We were there this past weekend, a group of 12 total, and had a wonderful experience. The staff was incredibly accommodating from the moment we contacted them to schedule our appointments, all the way through to our visit. Cece handled our scheduling and was very professional to work with.

5 stars Customer since 2015

My cut and style with Samantha was fantastic!

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