my daughter and I came in for a "girl's day" after Thanksgiving. the manicures were fine, I thought, however my manicurist did not follow all the same procedures that the last manicurist, which I was was very pleased with, did. First she never had me wash my hands before putting on the polish and then she left me with very greasy hands...the product she used did not soak into my skin at all. Additionally, when you are paying a premium price for a manicure you should at least be offered a drink, which we were not. On to top it all off, both of our manicures chipped off (these were gels) within a week. My daughter had hers repaired, I just had mine removed. The receptionist wanted to charge both of us till we spoke up. Not at all classy.