I was under the impression that my experience for my first chemo colour would be very special. I was basing this on my previous experience, selection of wig and hair buzz. The colour person was very nice, however, when I asked if she would be trimming up the hair that was sticking out like wings by my ear, she asked me if I set up a haircut. When I replied no, she said that she would see if she had time to do? Also, I made it very clear that I didn't like the colour that she recommended, but since I have no background in colour, and she is the expert, I said she must know better. Some issue about the lighter colour not taking. The colour chosen did cover the grey, however had a red tone to it which was what I said I didn't like. The lady at reception asked me what I thought and I mentioned it was not the colour I preferred. She said I could come back. I have referred two people to Truly You. Your services up to the colour were amazing.