Kathy is EXCELLENT, which is why I am at Tru Salon. I've been going to her for several years already.
My only complaint is your uneven way of charging for services. I brought my sister with me, and each of our charges were different, despite the fact that we had the same. Also, I was charged for "HAIRCOLOR PLUS," when there was no "PLUS" obtained. So mistakes were made in my charges, and I didn't see them until I got home. I believe that the stylest should make out a form of services obtained, to be given to the Receptionist. How else could the Receptionist know what services were performed?