So many times, people take time to condemn, never to compliment. I am taking time to COMPLIMENT the staff of Tuffy Auto Service. I was in a dilemma, (I was driving with a busted tire, after hitting the side walk.) I needed tire service, in a hurry as time was of essence had other appointments that afternoon. . I slowly drove into Tuffy, only to be told by their serviceman,, that they no longer stock tires, My anxiety was heightened. He directed me where to go ( business next door where they indeed sell tires.)
With not much of a choice, I was about to take my chances and drive next door, when a van drove up and 3 Tuffy servicemen jumped out, I asked one of the guys, if he think I can drive next door with my tire like this. He emphatically stated, " Lady you should not drive 10 feet with that tire.". He motioned me to go sit inside, and stated " I will make a phone call and try to help you. To shorten my story. this gentleman, went down the street purchased a tire, brought it back to Tuffy, and replaced my busted tire. He went the X-tra mile, and for that I am ever so grateful. I drove out, after paying the fees, with a smile, with a feeling that there are still some good people in this world. For that I Commend and recommend Tuffy and their staff to everyone. GREAT CUSTOMER SERVICE.
Hortencia Owens, a very satisfied customer.