80.0% would refer friends and family to us

2 stars Customer since 2015

However I was very very upset with the front desk. I received a call the day before my appointment requesting a change of schedule. I wanted to make sure Dr. Hong is going to see me as scheduled because I have concern on the new crowns I have. The person, Vicente, assured me at least two times that I would be seen by Dr. Hong as scheduled. I wasn't even informed that Dr. Hong wasn't there when I signed in at the front desk. I was very surprised and upset when I was told Dr. Hong was not working on Tuesdays at that office since the beginning of the year. Vicente was not apologetic on what he did and was arrogant and aloof.

2 stars Customer since 2015

Dr. Kim was very attentive and thorough. He was friendly even though I told me I was supposed to see Dr. Hong.

However I was very very upset with the front desk. I received a call the day before my appointment requesting a change of schedule. I wanted to make sure Dr. Hong is going to see me as scheduled because I have concern on the new crowns I have. The person, Vicente, assured me at least two times that I would be seen by Dr. Hong as scheduled. I wasn't even informed that Dr. Hong wasn't there when I signed in at the front desk. I was very surprised and upset when I was told Dr. Hong was not working on Tuesdays at that office since the beginning of the year. Vicente was not apologetic on what he did and was arrogant and aloof.

4 stars Verified customer

Customer service and dental care were very good but the wait once I got into the patient room was really long. After getting my x-rays done I sat in the chair for over 30 minutes for the dentist to see me. As patients, we are expected to be on time and respect the appointments but it should go both ways and for doctors to be able to provide care in a reasonable amount of time as well.

5 stars Customer since 2015

Professional, on-time, thorough teeth cleaning well done.

5 stars Customer since 2017

I had wonderful experience with the reception team. It is because of her and the team effort, I got the best knowledge of implant and insurance and almost determine to have implant with the group, even I still have two consultation appointments ahead.

Thank you Anna and the reception team!

Lee Chiang

5 stars Verified customer

Very friendly staff especially Anna. Also, Dr. Kim is great for oral surgery especially wisdom teeth extraction.

5 stars Verified customer

Freindly and knowledgeable staff. I was explained everything in detail that was being done to my mouth. I felt comfortable and safe and that i was still in charge of what was happening.

5 stars Customer since 2016

I've had to go to several dentists in the past due to my specific needs, but i'm so glad i finally found a good one. Dr. Hong and Dr. Kim gave me the best possible care; my implant surgeries did not hurt at all and even after the surgery i can feel difference from other places. Thank you so much!

4 stars Customer since 2013

The staff is very nice and efficient with the exception of the person who took my x-rays. I am not a new patient in this clinic. English is not the 1st language there but they communicate well. The doctors have always been pleasant and good but I have never had the same doctor twice.

My nurse did not know what she was doing ..or forgot how to do it. The placement of the apparatus in my mouth was very painful and she placed it like that twice and took pictures both times with failure to achieve the needed picture. She then sought help. When her supervisor came in she easily and painlessly placed the device in my mouth and obtained a successful picture.

The doctor's English was good and so were his skills. His assistant knew what she was doing to help him and she may have been the same person who tried to do the x-ray as my eyes were closed. My tooth extraction went well and the written instructions they gave me were clear and easy to follow. The doctor was very caring and attentive. I do wish I had asked for an extra gauze pad which I needed for a short time.

I have been to this well appointed clinic before and would recommend it. They have provided great service in the past as well and at a very reasonable price. Next time I will speak up if something is hurting me; I probably could have saved 2 rounds of radiation.

2 stars Verified customer

Not very polite