83.3% would refer friends and family to us

5 stars Customer since 2017

Great service. Kind pelple.

5 stars Customer since 2015

Great. Efficient. Timely.

5 stars Customer since 2017

Excellent!

5 stars Customer since 2015

It was great.

2 stars Verified customer

Dr Hong is very good, but I had a very bad experience with the front office staff, who first gave me an exorbitant estimate for crown and bridge, and then started to negotiate the price. This is not how a medical profession should work.

5 stars Customer since 2017

Dr. Kim is great! The surgery went amazingly smooth and painless. Anna is very nice taking care of all issues.

Thank you both!

Lee Chiang

United Dental Group - Tysons replied:

Thank you so much, I am so glad you are doing well, you are an awesome patient!! We are looking forward to seeing you in 2 weeks. Thank you.

Ana

2 stars Customer since 2015

However I was very very upset with the front desk. I received a call the day before my appointment requesting a change of schedule. I wanted to make sure Dr. Hong is going to see me as scheduled because I have concern on the new crowns I have. The person, Vicente, assured me at least two times that I would be seen by Dr. Hong as scheduled. I wasn't even informed that Dr. Hong wasn't there when I signed in at the front desk. I was very surprised and upset when I was told Dr. Hong was not working on Tuesdays at that office since the beginning of the year. Vicente was not apologetic on what he did and was arrogant and aloof.

2 stars Customer since 2015

Dr. Kim was very attentive and thorough. He was friendly even though I told me I was supposed to see Dr. Hong.

However I was very very upset with the front desk. I received a call the day before my appointment requesting a change of schedule. I wanted to make sure Dr. Hong is going to see me as scheduled because I have concern on the new crowns I have. The person, Vicente, assured me at least two times that I would be seen by Dr. Hong as scheduled. I wasn't even informed that Dr. Hong wasn't there when I signed in at the front desk. I was very surprised and upset when I was told Dr. Hong was not working on Tuesdays at that office since the beginning of the year. Vicente was not apologetic on what he did and was arrogant and aloof.

4 stars Verified customer

Customer service and dental care were very good but the wait once I got into the patient room was really long. After getting my x-rays done I sat in the chair for over 30 minutes for the dentist to see me. As patients, we are expected to be on time and respect the appointments but it should go both ways and for doctors to be able to provide care in a reasonable amount of time as well.

5 stars Customer since 2015

Professional, on-time, thorough teeth cleaning well done.