My dog was recently admitted for a dental procedure. Everyone I interacted was friendly, helpful, and informative. Even though I recently relocated to another city, I will continue to come here, because of the great care my pup receives.
Dr. Hilson and the late-night staff were very friendly and accommodating when I brought my 6-year-old Siberia Husky in with a possible obstruction in his tummy and the visit was very thorough. Would absolutely 100% trust VCA Alexandria with any of Zane's needs in the future.
Everything was great with Ripley's dental. The vet called just before noon with a detailed update on the procedure and I was able to pick him up earlier than expected with very specific instructions as to what to expect. His teeth are now pretty and his breath smells much better.
I like the vets and the staff at VCA Alexandria! You can tell the staff genuinely love animals and they treat our pets like their own! This and the quality of the vets made me change from another local vet to here! Having the emergency services is also a plus! Dr. Talbot was excellent with my two pets' dental surgery!
Dr Krochak, as always is just terrific following up when Lewis had an unexpected reaction ~ Tim is such a encouraging positive force behind the desk and on the phone showing such concern for both pets and parents. Mercedes was on top of details and of course Sally and Cathy ( cat lady ) were providing reassuring smiles and thoughts...caring and knowledgeable staff is so appreciated !
The front desk coordinators were very helpful with check in and pick up. There was a limited amount of wait both times and each one was very knowledgeable, proficient and able to answer any questions we had. The techs who transported were kind. Dr. Talbott was kind enough to give a very detailed call once the surgery was completed and explained everything about how the surgery went and how recovery was going.
Everyone was friendly, but there was a long wait time. I was called into one room 15 min after my appointment for a 5-min check, then back to the waiting room for 10 min before waiting to see the eye doctor for another 20 min in another room. From arriving on time to my appointment until I left was 1 hour 15 min, which is far longer waiting time than other eye doctors.