My experience with Dr. Linda Goepfert and Goepfert Eye Associates staff was outstanding, as it always is. Dr. Goepfert is knowledgeable, thorough, and she explains everything in a way that patients understand. Everyone on staff is professional, courteous, and they go the extra mile to provide assistance and answers to questions.
Only one negative comment and that is: When I received an email asking me to confirm my upcoming appointment, it had the correct date, but it did not have the correct time. So, because of that, I had to call the office to ask what time my appointment was actually scheduled. It turned out that the confirmation email did not state the correct time. To avoid confusion and unnecessary calls to the office, the email service should be more cautious to establish the correct time BEFORE asking the patient to confirm their appointment.