99.0% would refer friends and family to us

1 stars Verified customer

I was seen in a timely manner. Dr. Eckard explained what was going on with my eyes and everyone was very friendly.

5 stars Verified customer

A very informative and pleasant visit.

5 stars Verified customer

Great doctor. Explains everything to where I can understand it.

5 stars Verified customer

Everyone is very friendly and professional. I had a wonderful experience as always.

4 stars Verified customer

I was very impressed with every aspect of this clinic with the exception of the insurance department. All the employees are very professional. The equipment is technologically advanced, and Fred Mothershed proved to be every bit as knowledgeable, thorough and personable as I was told.

As I said, I was pleased with everything except that the insurance department would not file the claim on my vision insurance. The reason they gave was it was not a network plan. This is a big problem for hundreds of people who have the same plan I have. I want to pay my bill up front, but it would be a big help for me if the insurance clerk would file the claim for me to be reimbursed.

Many people who have difficulty with insurance forms would be greatly served if the clerk would file the claim. The clerk is familiar with filing claims, and has the computer software to easily do it. I will be following up with the insurance department to try to persuade them to help their clients with their claims.

My review would have been 5 stars if the insurance clerk would have assisted in filing my claim.

Thank you,

Bobby Brock

5 stars Verified customer

This was the first time that I saw Dr. Mothershed and he was GREAT! He was very friendly, professional and explained everything.

5 stars Verified customer

Very pleasant. No long waits. Very efficient without seeming hurried. Dr. Mothershed and his assistant explained what they were doing and answered my questions carefully and skillfully.

5 stars Verified customer

Great experience as always. Quick, friendly and always answers questions.

5 stars Verified customer

Didn't have to wait long

The girls where great did everything and had everything ready for him when he walked in

He went over everything and explained

Everyone was nice

5 stars Verified customer

I had a hair lash growing the wrong way and was irritating my eye. I did not have an appointment, however I was worked-in with only a short wait. Very pleased with results. All office personnel were friendly and professional. I have used this clinic several years and never had a bad experience.

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