Dr Adducci and team are amazing and are so understanding in treating Mocha and accommodating her crazy shepherd personality. The prescription refills are always promptly addressed. I initially started going to your facility on the recommendation of my family members after Indian Tree started requiring a muzzle on Mocha. Overall support staff seems strained - always have to wait on hold when calling in with questions - typically a long wait to speak with someone at the desk for pill pick-up or visits.
I have recently decided to switch vets - as my family's dogs have aged I feel that they were counseled towards expensive treatments that overall don't provide comfort to our beloved pets and don't significantly increase their life. While these are such hard decisions I think that the treatment of elderly dogs should be heavily considered. While I was not present at the time of the conversations my parents and my aunt didn't have any information about expectations of life and comfort for less aggressive treatments.