97.2% would refer friends and family to us

5 stars Customer since 2016

My 5 year old lab had been limping for a few days so I took her to a vet (not Windmill AH) close to my home to see what was wrong. Through just a physical examination, the vet diagnosed it as an ACL injury, gave her a cortisone shot, pain medication, and sent us on our way. Her limp returned a few weeks later after the shot wore off. I took her back in and this time he performed x-rays. The x-ray revealed that her femur bone was swollen and enlarged. Decisively and without running further tests (blood work, chest x-rays), he informed me it was bone cancer and she would be dead within a month. Everything was very matter-of-fact and he offered no other options besides "making her comfortable."

I was completely devastated to say the least. However, before even leaving the parking lot of that vet, I called Windmill to schedule an appointment for a second opinion. My sister takes her dogs there and has always spoken highly of them. I noticed a huge difference in customer service from the very first phone call. The receptionist was empathetic, kind, and made me an appointment for the very next day with Dr. Price.

It's been a little over a month since our initial appointment. Contrary to what the original vet told me, my dog is still alive and well, besides the limp. We have ran numerous tests and taken a few x-rays to try and determine a prognosis for my dog's leg injury/illness. I cannot put into words how great Dr. Price has been. She has been patient with me and my family from the beginning, explaining to us in detail what the results mean and what our next steps could be. I know she is a busy person but you'd never be able to tell during our appointments. She is as determined to find out what is wrong with my dog as she would be if she were her own. All of the technicians (I think by now I know them all! :D) are attentive, careful, and loving. I'm one of those weird dog moms who treats their dog like their child. As long as I am living here in Abilene, I will never take my dogs to another veterinarian clinic. Dr. Price and her staff are amazing. I wouldn't trust my dog with anyone else!

5 stars Customer since 2017

Wonderful customer service!! The Doctors are so awesome. They explain what is going to go on with our precious pets!

Highly recommend!!!

5 stars Customer since 2017

When trying to decide which new vet to go to (our old one moved away), I'm glad that I decided to give Windmill Animal Hospital a try. The staff is always friendly and helpful when you arrive and leave. All of my questions were answered in understanding terms. Everything is explained (with options) before any treatment is given including the cost. Instead of rushing us in and out, they took their time and were very gentle with our dog which helps relieve anxiety in an animal.

4 stars Customer since 2013

Very helpful and friendly staff, they definitely cared about the well being of my dog. Cost of the visit made me realize why pet insurance is worth while. My one critique of windmill is how expensive they are, while the treatment, facilities and people are friendly it is one of the more expensive vet bills you will see in the Abilene area. So if the budget is tight I would look elsewhere.

5 stars Customer since 2016

They found time to get my puppy into their busy schedule and then spent time addressing her problem. I'm so glad that I found Windmill and that their staff is getting to know my two dogs so well that they can say, "you're right, she isn't being herself. Something must be wrong!"

5 stars Customer since 2015

My dogs have received exceptional care at Windmill. The staff and veterinarians are friendly, professional, and thorough. They've made going to the vet much easier.

5 stars Verified customer

The staff and doctor are friendly and professional. They are knowledgeable and helpful. The only con is that the cost tends to be pricey.

5 stars Customer since 2015

Staff absolutely fabulous. Dr. Kotzur saved my dog's life. I can't thank Windmill Animal Hospital enough. All the vets there are patient, thorough, and kind. Both my dogs Fyndlie and Lucas are well taken care of. Just love that place!

5 stars Customer since 2017

When we arrived, the front desk staff were friendly, competent, quick, and treated my dog well...even providing him with a treat and a scratch behind the ear. Dr. Kotzur was thorough and professional. Both Dr. Kotzur and the Tech who worked with my dog took the time to make him feel comfortable and to connect with him so that he was calm and happy throughout the visit. Dr. Kotzur took the time to thoroughly explain the need for my dog to have surgery, both while we were in the office and after, when I had questions on the phone. He gave me options and recommended the option that was most aggressive, but least expensive and least stressful to my dog, and then allowed me time to consider the options for a couple of days. Windmill puts their customer before their profit margin, which is refreshing. My dog came through surgery very well and is on his way to full recovery. Post op instructions were clearly explained and provided in writing. Thank you Windmill Animal Hospital. It seems my search for an excellent veterinarian in Abilene has finally ended!

5 stars Customer since 2013

Excellent with furbabies and parents, alike. They do a great job at explaining all procedures and the "whys" behind all levels of care. We have taken our elderly animals there as well as our new babies and all were taken care of with professionalism and compassion. Everyone is great and IT SMELLS GOOD TOO!!!

Also in Abilene

Automotive

National Engine & Transmission

5 stars 8 reviews

100% would refer friends and family to us

Optometry

Pro Vision, David Riddlespurger, O.D.

5 stars 843 reviews

I had a minor emergency with my eye and even though the office was booked on Saturday morning, Dr. Riddlespurger made time to see me, evaluate my issue and get me relief. Always professional and always helpful.
Read More …