100.0% would refer friends and family to us

5 stars Verified customer

Having to find a new mechanic after 25 years can be a daunting task.

It was for me. I tried a few stations and was not at all satisfied with the quality of service.

I was just driving by Yates one afternoon and decided to go in and talk to them.

The manager on duty listened to the issues of the problematic AC and I decided to take a chance. The repairs were done and I will go back again when the car needs servicing.

5 stars Verified customer

I have always been very pleased with my service at Yates. The staff are always knowledgable, professional, accommmodating, and friendly. I'll always bring my car back to Yates for servicing. When you change your brand of gas I'll always buy my gas there as well.

5 stars Verified customer

Fast and got the job done. Very happy!

5 stars Verified customer

Honest and reliable service.

3 stars Verified customer

I appreciate being able to create an appointment online; however, my appointment was confirmed but the detailing requires 8 hours. Would have known that prior to my dropping off my car.

Also, I usually have to wait 30+ minutes after I am told that my car will be ready.

3 stars Verified customer

Pricey. Always ready to up-sell me on *optional* services.

5 stars Verified customer

Customer Serivce was outstanding, I felt at ease leaving my car. I was also provided a loaner car until my service was completed. When my car was returned to me it was washed waxed and spotless. Thank you

Yates Automotive replied:

Thrilled you're happy and thank you so much for taking the time to write a review and for your business!

4 stars Verified customer

I like that Yates looked at my car without an appointment. I took it in to examine a nail in one of my tires. They came back and told me that two of my tires were too worn to be driven. I had not noticed that. I wish I had seen the old tires, but in the interest of time I went ahead and had Yates do the repair. Had to spend a lot more than I had expected (tire repair vs. 2 new tires), but I guess best to do it to keep the car safe. They completed the repairs and stayed open shortly after 5 pm so I could pick up my car that day.

5 stars Verified customer

The employees are always so friendly and attentive!

Yates Automotive replied:

Hi Emily,

Thank you for your comments. We always strive to be the best!

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