95.6% would refer friends and family to us

5 stars Customer since 2016

Michael did a FANTASTIC JOB!

5 stars Customer since 2014

My massage was excellent. It was the right level of intensity and very relaxing. Aimee does a great job.

5 stars Customer since 2016

Excellent massage. Really worked my shoulders.

5 stars Customer since 2009

This massage was what I needed. Excellent experience

4 stars Customer since 2015

Some type of nice scent in the rooms would be wonderful, clients should not have to pay to have a scent put under their nose once or twice during a massage. Kind of tacky! As for the therapist, I have had wonderful massages every time.

Zen Massage - Huntersville replied:

Linda, we order aromatherapy for our clients but we do charge for it since there is a cost to provide it. Thank you for your feedback! We're so happy you enjoy your massages! We look forward to seeing you soon

1 stars Customer since 2017

The experience when I first walked into your facility was unprofessional. Staff not that friendly. The massage was done poorly. Overall experience was poor. I will not take an hour out of my day or pay even a penny to give your facility another chance. I frequent other massage facilitities in the area who are much better and more professional who I will continue to give my business

Zen Massage - Huntersville replied:

Sarah, we apologize you had a bad experience. I was at the desk at the time of your appointment and I did not speak more since you were on the phone but I am shocked that it was construed as unfriendliness. We pride ourselves on our friendly staff and our goal is to have each client leave feeling better and wanting to return. As far as the massage, if there is any constructive feedback I can give to your therapist please let us know so that we may correct it.

5 stars Customer since 2013

The young lady did an excellent deep tissue massage. I would highly recommend her for the service.

5 stars Verified customer

Great massage! The therapist was wonderful and the atmosphere was relaxing.

5 stars Customer since 2009

Aimee is excellent!!! She really listens to your needs and works so hard to help in any way!!! Highly recommend.

5 stars Customer since 2017

It was a wonderful experience. Quiet and relaxing. Amy was excellent. I've only had a massage one other time and this was awesome. I will return.

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