Chris, our sales guy was awesome. Honestly, he single handedly (by his personality, approach, humbleness and kindness) sold us on our A/C and furnace system. We got quotes from another local Lennox dealer, but we were turned off by the sales guy. The work done by 1st Choice was quick, efficient, and done right! The technicians were very respectful and kept me updated on their progress. My entire HVAC system was replaced in less than 6 hours.