Joy was absolutely lovely to work with! I woke up the next day with smooth, touchable hair as opposed to my regularly dry and unmanageable main. I was difficult to work with, as I had trouble communicating what I wanted, but she helped guide me to what I was looking for. The overall atmosphere of the salon is very high spirited, friendly, and has a certain warmth to it. The additional treatments (shampoo, conditioning, and even a massage!) just add to the message that you're cared for there. Such an excellent experience, I'll recommend it to many!