Kent was great - he took his time, gave me good feedback, and was a pleasure.
Dr. O'Loughlin was attentive, thorough, informative, and helped me understand my options.
Appointment reminders are excessive. For this appointment, I received a voice message the business day before, and two email messages and a text message on the day of the appointment. I also don't want to be forced to call back to confirm my appointment. I am capable of informing you if things change.
One reminder by my preferred communication method will suffice, thanks.